Unlike many organisations we do not staff our support desk with new starters. We appreciate when you have a problem you need to speak to someone who can really help.
Our support desk is based in our UK office. We do not believe in offshoring this or any of the other services we offer. Local support is better managed and really understands local needs.
We don’t do cheap, or expensive. Our support is focused on giving our clients the best support and value for money available in the market today.
Brovanture’s response times are very fast, and their passion and belief that Oracle Hyperion Planning really can make a difference helped re-ignite the team. We continue to find their support and training excellent, their whole team is very knowledgeable, responsive and flexible.
Jane Edison, IT Project Manager
Brovanture regards support services as a strategic element of our offering; unlike many of our competitors we do not use our Service Desk as a training area. As a result we can guarantee our client support is undertaken by seasoned EPM and ERP practitioners. We are also able to offer additional support including: ad hoc consultancy, remote administration, ‘how-to’ advice and project implementation.
01483 685454
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